Remote Customer Services Everlight-Solar:
Replace your rising power bills with a low, fixed payment for solar panels that you own.
Everlight Solar seeks a passionate and well-oriented Customer Service Representative to join our remote team. In this role, you will be our customers' primary point of content, our green energy products and services. Apply now as a remote customer services agent. The ideal candidate must have excellent communication skills, time management, the ability to resolve problems and handle multitasks simultaneously, manage a high volume of customer interactions with professionalism, and a passion for sustainability. This remote job offers to work from home and create a positive work environment. Explore more remote jobs with us.
Virtual Customer Service Job Overview:
Date Posted: Oct 12, 2024
Expiration date: July 22, 2028
Location: United State
Job Title: Customer Services Representative - Remote Job
Salary: 40$ - 60$
Customer Services Representative - Remote Job Details:
Job Category: Customer Services Representative
Appointing Organization: Everlight - Solar
Job Type: Remote/ Part-time
Deadline to Apply: July 22, 2028
Reporting To: Management
Customer Services Representative Key Responsibilities:
Here are some responsibilities of the Customer Services Representative Remote job at Everlight Solar:
- Interact with the Customer and respond to their inquiries through phone, email, chat, and social media platforms.
- Ability to provide accurate information to customers or clients, and resolve their issues, problems, and complaints promptly and professionally.
- Ability to manage customer data, maintain accurate information, customer records, and databases, or update customer information and interact with history.
- Ability to work with teams, resolve technical and customer issues, and interact with customers to check feedback and product development.
- The main responsibilities of this job are to exceed or meet customer targets and satisfaction and ensure quality assurance and quality control.
- Follow the quality assurance processes and procedures and work with the team to improve product development and results. Discover remote customer service job openings.
- Ability to manage the workload, handle multiple tasks at the same time, and maintain a clean and organized remote workplace.
- Also, the ability to work independently, at a fast speed, and work in a fast-paced environment, and quiet workspace.
- Excellent communication skills, problem-solving skills, basic computer skills, and awareness of basic software knowledge.
- Reliable internet connection, familiar with remote collaboration tools, software, and Microsoft Office.
Online Customer Services Agent Requirements:
- Experience in customer support service and as a client representative service is preferred.
- Basic computer (Microsoft Office and CRM software) and phone skills for interacting with customers and their team and colleagues.
- Excellent communication, active listening, clear and concise messages, or problem-solving skills.
- Ability to work well independently and as a part of a team.
- Ability to manage multitasks, prioritize tasks, and manage time effectively.
- Knowledge of customer relationship management (CRM), and multilingual skills.
- Ability to maintain strong customer connection, confidence, and attention to detail.
- Up-to-date operating system and computer software, and quiet workspace.
Ready to work in the evenings and some weekends.
Benefits for employees:
Here are some benefits described for the employees of Customer Services Representative remote jobs at Everlight Solar: Get hired for customer services positions
Financial benefits:
Competitive salary, and stock purchases plane
Overtime pay, and retirement
Health Insurance:
Health saving accounts ( HSA), medical insurance.
Fitness classes, wellness programs, mental health resources
Professional benefits:
Career development opportunities, and enhancing skills
Mentorship program, training program, and development
How to Apply?
If you are interested in a Customer Services Representative remote job, for gaining this job apply for it. Apply on the Everlight Solar page and also find more relevant vacancies there.
