Remote FedEx Customer Services Jobs Entry-Level

FedEx Customer Care Jobs:

FedEx is an American multinational company founded in 1971 by Fedrick  W. Smith. It is one of the world's largest and most reliable transportation companies.

 It offers various services, including fast delivery packages, ground transportation, delivery and transportation of large shipments, supply chain management, and international shipping. This company faces many challenges such as rising fuel costs, global economic uncertainty, and competition for Amazon logistics. FedEx focuses on expanding global reach, investing in automation and technology, and enhancing productivity. Find Remote Jobs with us.

 Are you seeking to start your career in a supportive environment as a fresher? Join us at FedEx and become an important part of a globally recognized company. Unlock Remote Customer Services Job from home.

Remote Customer Care Job Overview:

Posted Date:                        Nov 25, 2024

Expiration Date:                  Jun 15, 2027

Location:                              United States

Title:                                    Remote FedEx Customer Services Jobs Entry-Level

Salary:                                   1600$-2200$

Remote FedEx Customer Services Jobs Entry-Level Details:

Job Category:                               Remote Data Entry Job

Appointing Organization:            FedEx

Type Job:                                     Remote/ Full-Time

Deadline to Apply:                      Jun 15, 2027

Reporting To:                              Supervisor

Responsibilities of Remote Customer job:

• Excellent verbal, written, and non-verbal communication is vital in resolving issues and customers' inquiries.

• A reliable and high-speed internet connection is necessary for customer interaction and maintains smooth communication.

• Familiarity with basic skills, emails, and Customer Service software is necessary to manage various Customer Services platforms and tools.

• The ability to solve problems and critical thinking to resolve customer problems effectively and efficiently. 

• Effective time management skills, handling multiple tasks and customer requests, and problem-solving skills are required.

• When working remotely and effectively, communicating with customers, supervisors, and peers is essential for the success of a team. Find your dream remote job and start work from anywhere.

• Maintaining a professional demeanor for all client and customer interactions is important for the company's reputation.

• Argue the customers for tracking shipments, placing orders, and processing returns with company policies and procedures.

• Ensure that all the notes are comprehensive and up-to-date, and keep records of customer interactions, issues, and resolution steps taken within Customer Service Software.
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• To enhance the promotions and experiences, educate the customer about their product and services.
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Virtual Customer Care Job Requirements:

Remote FedEx Customer Services requirements are described here:

• A high school diploma or equivalent and remote customer service experience are also required.

• Ability to work independently in a pleasant environment, remotely, and manage prioritize tasks in a quiet and dedicated workspace.

• Effective time management skills, ability to think critically, and creatively for resolving problems and issues of the customer efficiently and promptly.

• Awareness of basic software;   Microsoft Office ( Word Excel, Outlook ), CRM software ( salesforce), and FedEx proprietary software.

• Best communication skills to engage the customers for increasing the product values, services, and company reputations in the field.

• A positive attitude, active listening, professionalism, empathy, flexibility, and many more skills are required for remote customer service jobs at FedEx.

• A dedicated home workspace, minimum noise and distractions, reliable internet connection and phone connectivity, and other types of equipment are required. Start Your Customer Service jobs with us.

• Some technical requirements are the latest operating system, dual-core processor headset, noise-canceling headphones, microphones, and webcam for video calls.

• Familiarity with ( ICIM ) certification in customer services, FedEx services and operations, and multilingual skills.
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How to Apply?

Apply now for a remote job, Send your CV and resume with a brief cover letter and relevant experience or qualifications to our Hiring Manager for our remote entry-level customer service positions. Contact staffing agencies of FedEx, and get more information about remote Customer Service Job Entry-level.